Extensive Online Documentation in Shared Website Hosting
If you’ve ordered your first shared website hosting package from our company or have transferred your site over to us, you will become used to our services and our custom-created Hepsia hosting Control Panel in no time thanks to the fact that we have prepared a substantial online knowledge base where you can find all the info that you may ever need – both general info in regard to the web hosting service as a whole and more specific info about the separate features that you can use and the obstacles that you can run into. The articles themselves are located in 2 places. The whole article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different features in each Control Panel section as well. You can find out how to accomplish virtually everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles feature elaborate instructions, so you will never become puzzled on account of an unclear text. Certainly, if you bump into a more specific problem and you don’t find a solution in our knowledge base, you can get in touch with our client care staff members 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will allow you to access the thorough online support documentation that we have compiled for you. The articles themselves offer general information on our services, instructive manuals about the different functions that you can access, along with troubleshooting instructions that can help you repair common problems that you could face. The topics that we have included cover de facto everything, from easy things such as how to host a new domain in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a given section of the Control Panel will always be available in the right corner of the page that you’re on, while the full article list can be accessed through the dedicated Help section.