Phone Support in Shared Website Hosting
Because we have live telephone support 14 hours every day, you have the option to contact us and talk to one of our customer support representatives to learn more about any of the shared website hosting that we provide and make sure that our servers match the system requirements for your web sites before buying anything. For your convenience, we have telephone numbers on three different continents and you'll be able to call the one nearer to you - in the USA, the United Kingdom or Australia. If you're already an existing customer, you will be able to call us about general and billing matters, and about some technical matters. In case the trouble is strictly technical or it can take more time to investigate, you'll have to use our ticketing system, that will enable both you and our technical support crew to keep track of the info provided by both sides.
Phone Support in Semi-dedicated Servers
If you need more information for the semi-dedicated servers that we provide, you have the option to call one of the three support phone lines that we have around the world - in the United States of America, the United Kingdom and Australia. In this way, you'll be able to check ahead of time if our solutions will be appropriate for your web sites. In case you're already our client and you own a semi-dedicated account, you'll be able to reach us over the phone for fourteen hours a day about any kind of billing or general queries. For strictly tech issues you need to employ our ticketing system so as to contact our technical support as someissues simply require additional time to be taken care of, still we can help you on the phone with numerous minor technical issues as well, saving you time and efforts.