A 99.9% Server Uptime
The primary advantage of establishing your own shared website hosting platform is that you don’t need to be worried about compatibility issues – you set up a particular set of software applications in such a manner so as to work with a specific set of hardware components. The end result is something way more solid and dependable, because there are fewer potential chances of failure. We have built our cloud hosting system using time–proven hardware parts plus a seriously modified version of SELinux so as to set up a truly secure home for your personal web sites.
That’s why, with all our shared website hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also set up our very own internal network in all our datacenters. Everything is based on enterprise–level hardware elements supplied by Juniper. Also, on every router, we’ve configured a firewall with an elaborate set of rules so as to filter all questionable requests.
Hence, in all our datacenter facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not satisfied with our hosting services, or if you find them insufficient, or if you decide that you should have a VPS servers instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control over your domain names even when you delete your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you are aware of how maddening this can be, even more so if your web site is on the line. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be here and they will reply to you in under sixty minutes. And the best part is that their average ticket response time is under 20 minutes!