Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section integrated into Techton-BG Ltd’s Online Control Panel features a selection of help articles and frequently asked questions. Aimed towards resolving any common problem that you may face, they are written by our support team of seasoned techs.

  • Top quality support service

  • Video Tutorials

  • If you’d like to see how an action is fulfilled or how a problem is fixed, rather than just reading about it, then examine our collection of educational video tutorials. They address various different topics and will help you quickly find your way around our Online Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock technical support service and a sixty–minute response guarantee. Our professional technicians will be at your disposal 24/7 to attend to your questions and to remedy any issue that you may encounter. Simply send a support request from the Help section and we’ll respond back to you quicker than you can say Jack Robinson.