Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all of our shared website hosting packages, which means that each individual help question you send is going to be reacted to within sixty minutes max. Our support staff members are educated to very fast overcome any issue and to give you relevant guidance on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our team of consultants will be online for you 24x7x365 to reply to all your enquiries and to correct any trouble you might have. You can easily send us a tech support ticket from the Techton-BG Ltd Online Control Panel or drop an e–mail message anytime. In addition, on business days, you can easily call us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Techton-BG Ltd’s Control Panel supplies a complete know–how base that’s incorporated into all areas. In each area, you will find a Help press button that will load for you a group of step–by–step online classes on how to work with a specific function or accomplish a particular action. Moreover, we have made short training clips so as to get a better idea of the Control Panel’s interface.