Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Warranty

  • Each ticket you send to the client help and support team will be replied to in less than one hour. The basic problems shall be answered immediately. Nonetheless, if the assistance inquiry you have posted calls for the assistance of a certified technician, we will forward the ticket to him and will inform you about the delay.

  • Top quality support service

  • Professional Tech Assist Service

  • We will be online for you night and day to offer information and technical support and also to assist you with any problem that you could run into while you are maintaining your virtual server. We can easily support all installed in advance applications, like your Operating System, server administration panel (with regards to the VPS type) and the Online Control Panel created 100% by our developers.

  • Intuitive help center

  • An Informative Help Zone

  • In the Online Control Panel that is available 100% free with the virtual server, you will discover an insightful Help section, which incorporates all you need to know about organizing your sites and apps. We have added a wide selection of how to articles and reviews and video tutorials that illustrate the common site supervision responsibilities in an easy to comprehend form.